Shipping Policy

At Kefia.in, we are committed to providing a fast, reliable, and hassle-free shipping experience. Every order is carefully processed and securely packed to ensure your products arrive safely and in excellent condition. Please read our Shipping Policy carefully before placing an order.

Once your order is successfully placed, our team begins processing it as quickly as possible. Most orders are processed within 1–2 business days, excluding Sundays and public holidays. During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

We deliver across most locations in India through trusted courier partners to ensure safe and timely delivery. Standard delivery typically takes 3–7 business days, depending on your shipping address and service availability. Delivery timelines are estimates and may vary due to weather conditions, remote locations, courier delays, or other factors beyond our control.

After your order has been dispatched, you will receive a shipping confirmation email or SMS containing your tracking details. You can use the tracking number to monitor the real-time status of your shipment until it reaches your doorstep.

Shipping charges, if applicable, will be calculated and displayed during the checkout process before payment is completed. From time to time, Kefia.in may offer free shipping promotions on eligible orders, subject to the terms and conditions of the offer.

Customers are requested to provide accurate and complete shipping information while placing an order. Kefia.in shall not be responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.

If you receive a package that appears to be damaged or tampered with, please do not accept the delivery if possible. If accepted, kindly contact our customer support within 48 hours of receiving the package and provide clear photographs or videos of the product and packaging so that we can investigate and assist you promptly.

Once an order has been shipped, it cannot be cancelled or redirected to a different address. Any requests for order modifications must be made before the order is dispatched and are subject to approval.

While we strive to deliver every order within the estimated timeframe, Kefia.in shall not be held liable for delays caused by natural disasters, transportation disruptions, government restrictions, public holidays, courier service interruptions, or other circumstances beyond our reasonable control.

If you have any questions regarding your shipment or need assistance with your order, please feel free to contact our customer support team.

Email: your-email@example.com

Phone: +91-XXXXXXXXXX

Address: Your Business Address